NC Supreme Court Lets Insurance Poaching Case Proceed, Expands Trade Secret Protections for Customer Lists

Trucking Image **Court Allows Insurance Poaching Suit to Move Forward**

The North Carolina Supreme Court ruled that Relation Insurance can pursue claims against a rival firm and nine former employees accused of stealing clients and confidential data. The decision keeps the case alive and sends it back for trial.

The trouble began when Pilot Risk Management Consulting and Pilot Financial Brokerage hired away Relation’s top producers. Relation alleged the defectors used stolen policy lists, pricing data, and renewal schedules to siphon off hundreds of trucking and logistics accounts. Lower courts split on whether the claims could proceed under trade-secret and unfair-competition theories.

The high court held that Relation’s allegations were specific enough to survive dismissal. It found that customer information kept in password-protected systems can qualify as a protectable trade secret when the company shows reasonable efforts to keep it secret. The justices also said North Carolina’s unfair-trade-practices statute can cover systematic raiding of a competitor’s workforce if it harms customers or the market. For trucking fleets and brokers, the ruling means non-compete fights and data-theft claims will face fewer early roadblocks.

**Bottom Line:**
Companies that lose staff to rivals can still sue—if they prove they guarded their data.

https://www.courtlistener.com/opinion/10863350/rel-ins-inc-v-pilot-risk-mgmt-consulting-llc/

What steps does your company take to protect customer lists when key producers leave?

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